FAQ - Lowe Auto LLC

Get the Answers You Need from Your Trusted Auto Experts

At Lowe Auto, we believe in empowering our customers with knowledge. Here are answers to some of the most common questions we receive about auto repair and our services:

What makes Lowe Auto different from other auto repair shops?

At Lowe Auto, we pride ourselves on our thorough diagnostic process, skilled technicians, and commitment to honest communication. We don’t just replace parts; we find the root cause of the problem. Our slogan, “A Quality Repair at a Price That’s Fair,” reflects our dedication to providing excellent service at reasonable rates.

Do you work on all makes and models of vehicles?

Yes, we service all makes and models, from everyday grocery getters to classic hot rods. Our technicians are trained to work on both older and newer vehicle technologies.

How often should I get my oil changed?

While many modern vehicles can go longer between oil changes, We recommend 3,000-4,000 miles for conventional oil, synthetic blends and synthetic oils. We use clean, new oil in your Oil Change Services as older or recycled oil is dirty and tends to break down, affecting your vehicle’s performance.

Do you offer any warranties on your repairs?

Yes, we stand behind our work. Speak to us about your individual service for more details on our warranties.

How do I know if I need new brakes?

Common signs include squealing or grinding noises when braking, a soft or spongy brake pedal, vibration when braking, or your car pulling to one side when you apply the brakes. If you notice any of these signs, it’s best to have your brakes inspected.

What’s included in a tune-up?

A tune-up typically includes replacing spark plugs, checking and adjusting idle speed (if applicable), inspecting filters, and checking other critical engine components. The exact services may vary depending on your vehicle’s make, model, and age.

Do you offer loaner cars or shuttle services?

[Include information about any courtesy services you offer]

How often should I rotate my tires?

We generally recommend rotating your tires every 6,000 miles. However, this can vary based on your driving habits and the type of vehicle you drive.

Can you perform the maintenance required to keep my new car warranty valid?

Absolutely. We can perform all the necessary maintenance to keep your warranty valid, and we’ll document all services performed.

How do I know if my check engine light is serious?

A check engine light can indicate a range of issues, from minor to severe. It’s best to have it checked as soon as possible. We can perform a diagnostic scan to determine the cause and advise you on the best course of action.

Do you offer financing options for larger repairs?

[Include information about any financing options you offer]

How long does a typical repair take?

The time required for a repair can vary greatly depending on the issue and the availability of parts. We always strive to complete repairs as quickly as possible without compromising on quality. We’ll provide you with an estimated completion time when you bring in your vehicle.

Do I need an appointment, or do you accept walk-ins?

While we do accept walk-ins when possible, we recommend scheduling an appointment to ensure we can accommodate you promptly.

What Sets Lowe Auto Apart:

At Lowe Auto, we’re not just “part-replacers” – we’re problem solvers. Our approach to auto repair goes always goes above and beyond.

a week ago

Holly Wilmes

I really appreciate Tony's honesty and Knowledge.

2 months ago

Rebekah Soper

Tony and the team at Lowe Auto are great to work with! They treated me with care and attention while not trying to upsell anything. They fixed my AC issue quickly! I recommend checking them out for car care!

4 months ago

barbara zamora

The owner is a very nice person. This is an excellent place to take your vehicle in for repairs. The service is excellent and the prices are reasonable. When your vehicle needs repair you can trust it will be fixed and the bill is fair. This is a hidden gem that I wish I had found sooner.

6 months ago

scott estes

Great place to have all your auto repairs done and done right, honest answers with honest prices

7 months ago

Crystal Naylor

11 months ago

courtney apple

I’ll always bring my car to Tony from now on. So glad I found him. He got my car running at a price I could afford and I’m for him. Super nice guy as well!

Have More Questions? We’re Here to Help!

Remember, at Lowe Auto, no question is too small when it comes to your vehicle’s health and performance. We’re always happy to explain our processes and help you understand your car better. Your trust and satisfaction are our top priorities.